Contact O2 customer services by calling 0843 504 7239 (7p/min + access charge), use their local-rate phone number 0344 809 0202 or dial 202 from your O2 mobile phone for free.
You can call either of these numbers for any general enquiries you have about O2’s packages or to complain to O2 if you are dissatisfied with your service. 0344 809 0202 is also the main customer service number for O2 Pay Monthly customers so you should call this helpline if you want to pay your monthly bill, upgrade your mobile phone or tariff or to cancel your O2 service.
If you would prefer to visit O2 in one of their shops please use their official store locator www.o2.co.uk/storelocator to find your nearest O2 store.
Furthermore, if you are an O2 customer and your signal is down, or if you want to check if an area is covered by O2’s mobile network then you can use their official network coverage checker www.o2.co.uk/coveragechecker.
O2 Pay & Go – 0344 809 0222
Phone O2 Pay & Go customer services by calling their official contact number 0344 809 0222 from a landline or call 4445 from your O2 mobile. Advisors on this helpline will be able to provide you with technical support for your Pay & Go service and help you manage your Bundles & Bolt-on packages. If you want to top up your O2 Pay & Go mobile please dial 4444 from your O2 mobile or call their dedicated 24/7 phone number 0345 606 2277.
O2 Drive – 0330 018 0802
Contact O2 Drive by calling their local-rate phone number 0330 018 0802 to make a claim on your O2 drive policy, to get technical support for your car-tracking box or manage your car insurance payments. If you would like to join O2 drive then please call their official new customer helpline 0330 018 3302. To use the Car Assistant feature that is part of O2 Drive as standard please call the dedicated Car Assistant freephone number 0800 781 8092 for free to book a car service or MOT. To write to O2 Drive or to send them important documentation relevant to your quote or claim please use their official postal address:
Unit 25 Tresham Road,
O2 Business Customer Services – 0800 977 7337
Phone O2 Business general enquiries by calling their dedicated freephone contact number 0800 977 7337 for information about your O2 landline & broadband service, technical support with your business communications and to manage your business payments to O2. If your business only uses an O2 online service, such as broadband or WiFi then please call their official online-only phone number 0800 977 7027 for free.
Full List of O2 Contact Numbers
|O2 Helpline||PHONE NUMBER|
|O2 Customer Service (Pay-Monthly)||0344 809 0202|
|O2 Customer Service (Pay & Go)||0344 809 0222|
|O2 Complaints||0344 809 0202|
|O2 Drive||0330 018 0802|
|O2 Business Customer Service||0800 977 7337|