John Lewis Contact Number: 0345 604 9049

The contact number for John Lewis is 0345 604 9049, where enquiries about their clothing, gifts, household and other products are taken by friendly customer care advisors.

John Lewis is a very popular high-end department store chain operating in the United Kingdom. They are also popular outside of the UK because of their adverts. Every Christmas season, John Lewis premieres their especially poignant adverts, causing an effective viral marketing campaign for the brand due to worldwide shares on social media websites. The more recent ones include the friendship between a bear and a hare, a boy and a penguin and the little girl and the lonely man on the moon. Their enchanting and piercing music, coupled with their gorgeous visuals make for an effective advert that strengthens brand recognition and emotional association in the hearts and minds of their customers.

Some of the more common solutions found on their FAQs page include how to track an order, payment options, delivery information and options, returning items and refunds. If you can’t find the answers to your own queries and would like to contact John Lewis, then just choose the contact number below that corresponds to your need.

  • If you’re in the UK you can call their customer service team on their local phone number 03456 049 049.
  • If you’re calling from outside the UK, then contact them on their official international helpline +44 (0)1698 54 54 54.

These lines are open from 7am up until midnight, daily in GMT.

  • If you require technical support or after-sales support regarding an appliance or technology product you purchased from John Lewis then you can call their official technical support contact number  03301 230 106.

This helpline is open from 8am- 9pm during weekdays, from 8am-8pm on Saturdays and from 10am-6pm on Sundays.

You can also write to John Lewis by sending your letter to their official postal address:

Customer Services,
johnlewis.com,
Selectapost 57,
Sheffield
S97 3GL,
United Kingdom.

  • Another old-school alternative is to fax John Lewis on 03456 049 050.
  • If you have questions about your My John Lewis account, then you can contact them on their customer accounts helpline 03456 049 050.