Call Connection Service Hermes: 0870 042 0491 Calls cost 13p/min + your network's access charge. We are not affiliated with Hermes.

Phone Hermes customer services on 0870 042 0491 (13p/min + access charge) or call their official head office contact number 0844 543 7000 (7p/min + access charge) with any enquiries about their package delivery services.

Delivering more than 235 million parcels every year, Hermes is the UK’s leading delivery company. Because of their fast delivery times and excellent service to their business clients and myHermes customers, they have already been the recipient of many awards throughout the years. Some of the more recent ones include: 2013’s ecmod, Supplier of the Year and 2014’s Operational and Compliance Excellence Award.

Interested retailers and potential business clients can choose from among the many parcel delivery options available. Hermes offers you the ability to deliver to your local and international customers with their premium parcel delivery services at affordable rates. In the UK, Hermes has established 4,500 ParcelShops which increases first time delivery rate to 95%. Their dedication to this level of high quality service complements the busy lifestyles of the UK customers.

Hermes UK is owned by its German parent company, Hermes Logistick Gruppe Deutschland, like its UK operations the parent company is also the leading parcel delivery company in all of Germany.

Hermes is number one because they know how to give their clients what they want. This is evident in how easily their clients and potential clients can get a hold of them.


If you’re a client and would want to enquire about their delivery services or are considering employing their services in your business, then contact Hermes via phone at 0844 543 7000 for 7p per minute plus access charge. You can also phone their local-rate customer service helpline 0330 333 6556.

If you are unsatisfied with your Hermes service, or if you think your parcel has been damaged through negligence on their part, then you should phone their UK head office phone number 0844 543 7411 at 7p per minute plus access charge, to make an official complaint.


You can also write or visit their head office at this address: Hermes UK, Capitol House, 1 Capitol Close, Morley, Leeds, LS27 OWH, United Kingdom.

Website & Email

If you’re a myHermes customer, you can contact myHermes via their website chat at:

If you’re a business client of Hermes, send a message to their corporate page here:

For Live Chat support, you can visit this webpage:

If you would like to email Hermes please use their official address:

If you’re a journalist or a member of the media interested in writing a story or article about Hermes, contact them at: