To cancel your Theory Test call 0300 200 1122

Contact the DVLA (via the DVSA) to change or cancel your driving theory test by calling their booking alterations telephone number 0300 200 1122 where you may also find help in claiming a refund.

 

Cancel your driving theory test (Great Britain) – 0300 200 1122

Phone the Driving & Vehicle Licensing Agency via this DVSA phone number 0300 200 1122 to cancel your theory driving test. Note that if you wish to claim a refund for the test fee you should give them prior notice at least three working days before you file for a cancellation. Furthermore you will have to take both the hazard perception and question elements of the theory test in one sitting so if you need more practice you should consider cancelling or postponing your test. Lines are open from 8am-4pm Monday-Friday so note you will not be able to cancel your theory test on weekends.

 

Cancel your driving theory test via email

Alternatively you can cancel your driving theory test by sending an email to Pearson’s online address customercare@pearson.com as the handle examinations on behalf of the DVLA. Refunds will subsequently be processed and sent back to the account which made the booking provided that you submit the cancellation request within three working days of the scheduled test date.

 

Driving theory test cancellations (Northern Ireland customers) – 0345 600 6700

Learners in Northern Ireland can contact the Driver & Vehicle Agency (DVA) on their cancellations number 0345 600 6700 to get a refund for a driving theory test. Alternatively you may wish to write to their bookings department by sending your letters to their UK postal address:

Driver & Vehicle Agency,
Booking Department,
PO Box 1286,
Warrington,
WA1 9GN,
United Kingdom.

 

Driving theory test cancellation numbers

Country Phone number
Great Britain (England, Wales, Scotland) 0300 200 1122
Northern Ireland 0345 600 6700