Practical driving test cancellations are handled via the telephone contact number 0300 200 1122 where you can also amend bookings, request a refund and find a test centre closer to your home address.
Cancel your practical driving test – 0300 200 1122
Phone the DVSA, who handle vehicle competency examinations on behalf of the DVLA, on their national contact number 0300 200 1122 to cancel your practical driving test. It is recommended that you have your driving licence and your theory test past certificate to hand in order to speed up the process. Moreover you should call this cancellation helpline at least three working days prior to your booked practical test otherwise you may not be eligible to claim a refund. You may also reschedule an appointment to take your examination at a test centre nearer to your home address, however if you change your appointment date more than six times you will have to cancel the test prior to re-booking. Phoning the DVLA will cost the same as making a local call to an 01 or 02 phone number which means you will be able to contact them for free if you get inclusive minutes to use on your monthly tariff deal. Lines are open from 8am-4pm Monday-Friday with closures in effect on weekends and UK bank holidays.
Practical driving test cancellations are also handled via the DVSA email address firstname.lastname@example.org which is a convenient option for customers who work during conventional office hours. However this is a slightly slower way of notifying the DVLA that you are no longer taking your driving test hence it is recommended that you email at least 4 working days before your appointment date to claim a refund.
Driving test cancellations (Northern Ireland) – 0289 068 1831
Residents in Northern Ireland should cancel their practical driving test appointment by calling the telephone contact number 0289 068 1831, where you can also reschedule your examination to a more convenient date. Unlike the British cancellation process you will have to call up to a week in advance to cancel your practical test in order to receive a full refund.