CSA Contact Number: 0843 506 0461

Phone the Child Support Agency (CSA) on this number 0843 506 0461 (or 0345 609 0092) to discuss child maintenance payments and support services.

In love, as well as in life, things don’t always go as planned. Marriages and domestic partnerships fizzle and die out and their children suffer financially. This is especially true if there are disputes over how each parent should support the child or when a parent is wilfully evading making child support payments. When these happen, the Child Support Agency (CSA) provides the means to obtain financial support from each or both of the parents.

The Child Support Agency won’t interfere if the parents already have an agreement in place as to how they should support the child but when there is some disagreement leading to a child not getting the support he or she is entitled to, then the CSA can help. They can track down a parent, collect payments from the paying parent and deliver payments to the receiving parent. They can aslo review the payments made yearly or review the circumstances of the arrangement if there are reported changes.

The CSA no longer accepts new cases and currently only deals with existing cases until 2017. New cases are now handled by the Child Maintenance Service.

If you want to contact CSA, then you can do so by contacting the Child Support Agency in your area. Please have your National Insurance number ready.

  • Belfast

If your case was opened after March 2003, you can call them at 0345 609 0092 or email them by filling in this form here www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=belfast.

You can also contact them via textphone at 0345 713 2243, by Fax at 0845 713 2336.

Or write to the CSA at :

Freepost RTGJ-LSZK-GAET,
Child Support Agency 6,
Mail Handling Site A,
Wolverhampton,
WV98 1SH.

  • Birkenhead (North West England)

If your case was opened after March 2003, you can call them at 0345 609 0082 or email them by filling in this form here: www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=birkenhead.

You can also contact them via textphone at 0345 713 8099, by Fax at 0845 713 8095.

Another way to contact the CSA is to write to them at :

Freepost RTGJ-CERZ-LRSS,
Child Support Agency 5,
Post Handling Site B,
Wolverhampton,
WV99 1GH.

  • Dudley (The Midlands)

If your case was opened after March 2003, you can call them at 0345 609 0062 or email them by filling in this form here: www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=dudley

You can also contact them via textphone at 0345 713 1707 or 0845 713 1707, by Fax at 01384 488 341.

Or post a letter to the CSA at :

Freepost RTGE-ZHHC-SXKE,
Child Support Agency 1,
Post Handling Site B,
Wolverhampton,
WV99 1ED.

  • Falkirk (Scotland and North East England)

If your case was opened after March 2003, you can call them at 0345 609 0042 or email them by filling in this form here: www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=falkirk

You can also contact them via textphone at 0345 713 6804, by Fax at 0845 713 6134.

Alternatively, write to the CSA at :

Freepost RTGJ-RHTA-EAAB,
Child Support Agency 3,
Mail Handling Site A,
Wolverhampton,
WV98 1SG.

  • Hastings (South East England)

If your case was opened after March 2003, you can call the CSA at 0345 609 0052 or email them by filling in this form here www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=hastings.

You can also contact them via textphone at 0345 713 4700, or by Fax on 0845 713 4241.

Alternatively, write to them at :

Freepost RTGJ-ZCRR-KKKZ,
Child Support Agency 2,
Post Handling Site B,
Wolverhampton,
WV99 1NE.

  • Plymouth (South West England)

If your case was opened after March 2003, you can call them at 0345 609 0072 or email them by filling in this form here www2.dwp.gov.uk/csa/v2/en/input.asp?rules=new&office=plymouth.

You can also contact them via textphone at 0345 713 7217, by Fax at 0845 713 7016.

Another method of contact with the CSA is to post a letter to:

Freepost RTGH-CAJR-AKJJ,
Child Support Agency 4,
Mail Handling Site A,
Wolverhampton,
WV98 1QL.

If you’re not sure where to call, use this link www2.dwp.gov.uk/csa/v2/en/setup/apply-by-telephone.asp to search for the local CSA office.

If your case was opened before March 2003, then please call the CSA Helpline at:

0345 713 3133 via the telephone or at 0345 713 8924 via textphone.

If you wish to call Child Maintenance Service to discuss options available for Child Maintenance then call Child Maintenance Options at 0800 0835 130. You can’t get information regarding existing cases under the CSA or Child Maintenance Service. This line is for enquiries about new applications.